$4M Funding for Utilities Industry Software Company

Cypress Growth Capital is pleased to announce our recent investment in Avertra, a provider of intelligent software for the utilities and energy industry.

Headquartered in Herndon, Virginia, Avertra offers a full suite of enterprise technology solutions through its MiCustomer platform. The platform is comprised of ten core applications whose functions cover billing, finance, workforce management, meter reading, customer self-service, and contact center management. Together, these applications form the MiCustomer Digital Experience Platform.

This end-to-end solution creates a seamless, immersive customer experience using web, mobile, voice, and text to conduct customer-related activities efficiently and at scale. Avertra’s innovative software and strategic consulting services are modernizing the utility industry through intelligent automation, ultimately driving improved customer engagement and streamlined employee workflow.

“Cypress offers us more than just capital,” said Avertra CEO Bashir Bseirani. “The Cypress team brings genuine operating experience and perspective which I find invaluable.”

“Avertra has deep domain expertise within the utility industry and their software reflects that knowledge,” said Cypress’ Bart Goodwin. “It’s intuitive, easy to use and solves compelling business issues for customers. We’re proud to partner with Bashir and the entire global team at Avertra.”

The $4M investment will be used primarily to ramp marketing and sales efforts for the MiCustomer software suite.