$3M Funding for Charlotte-based Software Firm

Cypress Growth Capital is pleased to announce our recent investment in Aceyus, an innovative software company providing real-time reporting and analytics solutions for midsize and enterprise-level contact centers.

Headquartered in Charlotte, North Carolina, Aceyus brings visibility into client interactions, regardless of the channel, allowing organizations to effectively manage the entire customer contact experience. Their flagship offering, Aceyus Intelligence, unifies multi-platform/omni-channel data through highly customizable dashboards and optimized reporting. Capabilities of the platform include data mining, warehousing, and contact center reporting and analytics for enterprises with complex data needs. These capabilities let enterprises run more efficient and cost-effective contact centers while creating better customer and agent experiences.

Aceyus is the ninth portfolio company in Cypress Growth Capital’s third royalty fund and represents our 35th investment since 2011.